You’re in an accident, you’re stressed and your first impulse is to call your insurance company. While you need to report your accident, your interests will be best served by contacting your preferred repair shop first.
NYS Reg. 64 states a policyholder is free to decide where to have their car repaired. Unfortunately, many insurance companies would have you believe otherwise. It’s called “steering” and it is when they use persuasive methods to “encourage” you to use one of their direct repair shops.
Due to the inherent conflict of interest, this is not your best choice! These shops have made special deals with the insurance companies, which help them, not you!
At Ultimate AutoBody not only will we restore your car to the condition it was before the accident, we’ll make sure you understand your rights as an insured. We’ll be your “coach” making sure the job gets done right and both you and your insurance company are satisfied.
Know your rights as a consumer!
The best thing to be is prepared. When you call your insurance company you should know that you have a right to have your vehicle repaired in the shop of your choice.
Remember: The Choice is Yours